Protect yourself against cybercrime

We are happy to help to protect against cybercrime

We live in a digital age. Every individual or company naturally wants to participate in this. However, not everyone is aware of the dangers and consequences of this: if you work unprepared, you, or your company, can become a victim of cybercrime. We always try to provide our customers with the best possible digital support. Many problems can already be prevented with a number of simple measures to protect yourself against cybercrime.

Take the next measures carefully and apply it

The next precautionary actions are intended to help proactively protect against cybercrime

Never click on links from a sent email
If you think the email is legitimate whether it's from a third-party or primary store, go to the website and sign up directly. Any notification or service offering mentioned in the email is available through this normal website login, provided it is a valid email.

Never open a sent attachment
Retailers and other companies do not usually send out mailings with attachments. If in doubt, contact the provider directly and ask if the email with the attachment was sent by them.

Do not provide any personal information
Do not provide personal information over the phone or in an email. Unless you are completely sure of security, for example because the telephone or digital contact is the result of an application or a personal conversation.

Social engineering is a process whereby people are tricked into disclosing personal information to seemingly trusted persons who turn out to be malicious.

If you are contacted by phone by someone who claims to be, for example, a retailer or collection agency, do not provide any personal information. Ask them to provide their name and number and contact the contacting party themselves. When someone has (limited) information about you, this does not mean that they actually belong to the named party. Better safe than sorry!

Set secure passwords and don't share them with anyone
Avoid using common words, phrases, or personal information in passwords and update them regularly. When a password is easy for you to remember, it is easy for a criminal to find out.

Update, update, update ...
Keep the operating system, browser, antivirus, and other critical software up to date. Security updates and patches are often available for free from major companies.

Check the authenticity of requests from companies or individuals
You can do this by contacting them directly. If you are asked to provide personal information by email, you can independently contact the company directly to verify this request. Again: if someone has (limited) information about you, this does not mean that they are actually from the named party.

Pay close attention to the website URL
Pay attention to the URL of websites you visit. Malicious websites sometimes use a variation of the common spelling or a different domain (e.g. .com instead of .net) to deceive unsuspecting users.

Turn off automatic attachment download.
Deselect the option to automatically download email attachments. Be on the lookout for unknown links or requests sent via email, text message or whatsapp. Do not click on unknown links or answer (strange) questions sent to your mobile device, regardless of who the sender appears to be.

Protect your social media well
We know from experience that it is difficult to set this up properly. Download the manual below and follow the steps so that your social media accounts can also be used safely.